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The player within the United kingdom is experiencing complications withdrawing his winnings as a result of confined availability of payment techniques. The player verified The difficulty was fixed.
The Issues Group intervened and communicated With all the casino, which sooner or later supplied a partial refund to the player. The participant verified satisfaction with this resolution and resolved to carry on more discussions with Leo Vegas privately. The complaint was marked as 'solved' in the program.
The participant from Italy gained five hundred euros on LeoVegas but faced problems in withdrawing the winnings. Inspite of sending the demanded files numerous instances, the On line casino keept asking for a similar documents and were processing the withdrawal for fifteen times.
Our casino evaluation technique depends greatly on player issues, which provide us with a comprehensive understanding of struggles skilled by players And just how casinos handle them.
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The problem was resolved following the participant cooperated Together with the casino, bringing about account verification and the payout of winnings to his banking account.
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